Shipping Policy

📦 IMPORTANT: Please record a clear video at the time of delivery and while opening your package live (Open Box Delivery). This video is mandatory for any claims related to damage, missing items, or incorrect products. Claims without a proper unboxing video may not be accepted.

Order Processing

Orders are processed within 1–3 business days after payment confirmation. Customized products may require additional processing time.

Delivery Time

Estimated delivery times:

  • Delhi NCR: 2–4 business days
  • Other Indian Cities: 3–7 business days

Delivery timelines may vary due to courier delays, weather conditions, or peak seasons.

Shipping Charges

Shipping costs are calculated during checkout and depend on:

  • Delivery location
  • Order size or weight

Promotional offers may include free shipping on selected orders.

Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS.

Delivery Issues

If your order is delayed, lost, or marked delivered but not received, please contact us at:

Support@thesaffrongifts.com

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